Repair infrastructure for fashion and retail

The repair
infrastructure for fashion
and retail.

Lytta turns repair into a scalable operation for brands and retailers: aftersales, in-store repairs and stock recovery, through a distributed network of professionals and technology.

Aftercare — For brands

Make repair part of your aftersales.

Warranty repair, paid repair and customer care under one infrastructure, without building an operation from scratch.

See Lytta Aftercare →
Retail — Shops and chains

Don't lose a sale over a pending fix.

A shared alterations and repair service across your whole store network, without in-house tailors or scattered suppliers.

See Lytta Retail →
Recovery — Brands and retail

Return to sale the stock you're losing.

Recover returns and damaged merchandise when repairing it creates more value than writing it off.

See Lytta Recovery →
One infrastructure. Three flows.

Aftercare, Retail and Recovery
aren't separate products.

They're three ways in to the same infrastructure.

Aftercare

Customer → Lytta → network → customer

Warranty aftersales and paid repair, under your brand.

Recovery

Stock → Lytta → network → sales channel

Returns and damaged stock, recovered in batches.

The infrastructure behind it
DISTRIBUTED NETWORK

Professionals and workshops, activated

150+ in the network, audited, with declared specialities.

ORCHESTRATION

Each job assigned by speciality, capacity, location and deadline

Automatically, with no manual intervention.

TECHNOLOGY

Requests, status, traceability and data in one layer

The same dashboard for any of the three use cases.

OPERATIONS

Lytta coordinates the process start to finish

From the job coming in to its resolution.

150+
professionals and workshops
in the network
3
use cases on
one infrastructure
Spain
distributed
coverage
Works with
Shopify WooCommerce Salesforce SAP Magento API REST No online channel needed
The platform

Everything your team
needs, no extra work.

Unified management dashboard

Requests, status, photos and communications in one place.

Distributed network of 150+ professionals

Automatic assignment by area and speciality, with quality control.

Automatic communications

WhatsApp and email on every status change. No intervention from your team.

Traceability per garment

Digital record, full history and repair certificate.

Traceability and impact data

Structured history per repair, exportable for ESG reporting and traceability.

Brand dashboard

One screen for all of aftersales

The dashboard centralises requests, diagnostic photos, repair status and communications with the end customer — no switching tools, no manual exports.

Real time Multi-channel REST API Dashboard
Traceability and impact data

Every intervention,
with its own history.

Every repair or recovered batch generates a structured history — what was done, by whom, and when — exportable for ESG reporting and future traceability and Digital Product Passport requirements.

History per intervention ESG reporting Traceability DPP-ready
01
Job comes in

From your channel, your store, or a stock batch. With photo and diagnosis.

02
Automatic assignment

By speciality, capacity, location and deadline. No manual intervention.

03
Intervention with quality control

The professional or workshop carries it out and uploads evidence. Verified before closing.

History and data generated

Available for audit, ESG reporting and traceability.

Let's talk?

One infrastructure.
Three solutions. Start with a pilot.

A 30-minute call. We'll show you Lytta applied to your specific case — whichever fits: aftersales, in-store, or stock.

Design a pilot I'm a workshop →
Funded by the European Union — NextGenerationEU