Privacy and security policy
COCOSINT COOP.V, owner of lytta.io, wants to guarantee security and privacy in its relationships with users through this Privacy Policy.
Personal data means any information that, on its own or combined with other data, allows a natural person to be identified — for example, name, surname, postal or email address, or phone number.
Processing and purposes of the data collected
The data controller is Cocosint Coop.V. Users' personal data will be collected, processed, and used solely for lawful, legitimate, and informed purposes:
— To manage contact forms in order to handle requests for information or for the contracted service, and to respond to queries raised.
— To send information about Lytta / Cocosint Coop.V products and services, or events we take part in.
— To understand the user's preferences and interests to better meet their needs and to conduct satisfaction surveys.
Providing personal data is not mandatory unless stated otherwise, although failure to do so may prevent the service from being provided. The user must provide truthful data and keep it up to date.
Legal basis for processing your data
The user's consent, their request for information, and, where applicable, the contracted service, constitute the legal basis for processing their personal data.
Data retention period
Data will be retained for as long as necessary to serve the stated purposes and to comply with the applicable legal and contractual obligations.
Disclosure of personal data to third parties
Your personal data will not be disclosed to any third party. Should this ever be necessary, your prior consent would be requested.
Security of your personal data
Cocosint Coop.V guarantees the security of your personal data. Data is stored in information systems where technical and organisational security measures have been adopted to prevent any loss or unauthorised use by third parties. The website uses the HTTPS protocol.
Information on the use of cookies
Simply visiting this website does not mean that any personal data is recorded. However, certain interactions may result in cookies being installed. For more information, please see our Cookie Policy.
User rights
All users may exercise the rights recognised under data protection regulations — access, rectification, restriction of processing, erasure, portability, or objection — by writing to info@cocosint.es.
If you wish, you may also raise any request with the competent Supervisory Authority (Spanish Data Protection Agency).
Withdrawal of consent
The user may object to the use of their information for advertising purposes or withdraw their consent at any time, with no retroactive effect, by emailing info@cocosint.es. This can also be done from any commercial communication received by email, by following the unsubscribe link included in it.
Changes to the privacy policy
This Privacy Policy may be updated due to legal changes or improvements to our services. We recommend reviewing it periodically. If the changes affect the consent given, you will be notified separately so it can be obtained again.
For any questions: info@cocosint.es
