For fashion brands

Turn returns
into repairs.
Without extra work.

Circular aftersales for fashion brands. Save on returns, build loyalty with out-of-warranty repair and generate ESG impact data — all without internal operations.

80%
menos carga operativa
since integration
150+
talleres certificados
across Spain
API +
native plugin
for your platform
DPP
European compliance
from day one
Compatible with
Shopify WooCommerce Salesforce SAP Magento API REST
La oportunidad

Every return is a
repair you didn't offer.

Textile aftersales is not just a management cost. It's a lever for savings, loyalty and real circularity. LYTTA helps you activate it.

Under-warranty aftersales

Fewer returns.
More savings.

Every return that becomes a repair reduces your logistics cost, avoids waste and keeps the garment in the cycle. The customer is just as satisfied — or more so.

With LYTTA you activate this without internal operations or your own workshops.
Out-of-warranty aftersales

New value for
your customers.

Offering repair beyond warranty is a concrete way to extend the customer relationship. A service few brands provide — and one that builds more loyalty than any discount.

A new line of value without building your own infrastructure.
Circularity & ESG

Circularity that
can be measured.

Every repair generates data: CO₂ avoided, garments in second life, kg of textile waste reduced. All automatically exportable for your ESG report and Digital Product Passport.

European DPP Ready compliance from day one.
Integration

Connect in minutes.
Scale without limits.

API REST

Full integration with any system. Documentation and sandbox available.

Disponible

Plugin Shopify

One-click installation. The repair widget appears automatically in the customer area.

Disponible

Plugin WooCommerce

Compatible with any theme. Guided setup in under 10 minutes.

Disponible

Salesforce / SAP

Connector for enterprise CRMs. Bidirectional synchronisation of statuses and data.

Coming soon

WhatsApp Business

Automatic customer notifications at every status change. No additional setup.

Incluido
POST /api/v1/repairs
// New repair request
{
"order_id": "ORD-2024-8821",
"product_sku": "JKT-WOOL-M-BLK",
"repair_type": "zipper_replacement",
"customer_zip": "28006",
"warranty": true
}
// Respuesta LYTTA
{
"repair_id": "LYT-29183",
"workshop_assigned": "Workshop Gómez · Madrid",
"eta_days": 5,
"status": "assigned"
}
Use cases

For every moment
in the garment lifecycle.

LYTTA is not just for warranties. Textile repair makes sense at multiple points in the customer funnel.

Under-warranty aftersales

Under-warranty repair at no cost to the customer

Replace the return or refund with a quality repair. Reduce your warranty cost and increase customer satisfaction.

↓ 60%
cost vs. return
↑ NPS
customer experience
Servicio de pago

Out-of-warranty repairs as a premium service

Offer a paid repair service to your customers — online, in-store, or both. A new line of value and long-term loyalty.

+LTV
customer value
0 €
coste operativo interno
Circularity & ESG

Second-life programme with exportable impact data

Every repair generates circularity metrics: CO₂ avoided, garments extended, kg of textile waste reduced. Ready for your ESG report.

DPP
Digital Product Passport
Auto
reporting without extra work
No online channel

Activate aftersales from scratch, without your own website.

If your brand sells in a physical store or multi-brand and you don't have e-commerce, LYTTA gives you direct access to the platform. Your customers request the repair there — you just manage the panel.

0
desarrollo necesario
servicio sin infraestructura
Plans

Start small.
Scale whenever you want.

Starter
Pilot
Initial implementation project
Up to 50 repairs / month
1 integration (Shopify or API)
Basic management panel
WhatsApp / email notifications
Email support
Request info
Enterprise
Negotiable
For large brands and groups
Everything in Growth
Guaranteed SLA
Personalised onboarding
Optional exclusive workshop network
Integrations custom
Talk to sales
Request demo

Tell us what you need.
We reply as soon as possible.

It's not a canned demo. It's a 30-minute call where we show you LYTTA applied to your specific case — your channels, your volume, your type of garment.

No purchase commitment
We show you the real panel, not slides
We answer all your technical questions
Personalised proposal if there's a fit

We reply as soon as possible.

Financiado por la Unión Europea — NextGenerationEU